****Jul 31, 2026
"I love the fact that shuttle is available 24 seven. However, it seems they need more help with their phone calls. I was only able to reach someone when I got back in town by having someone from White Way to connect with someone at Microtel."
L. TYLER
*****Jul 19, 2026
"Great service and I will continue to utilize their services."
A. Alaniz
*****Jul 10, 2026
"Pleasant staff and timely pick-up upon return. Thank you!"
R. Williams
*****Jul 9, 2026
"Very nice people, very anxious to be helpful, and very willing to accommodate. Good communication very satisfactory."
J. Feldman
*****Apr 28, 2026
"As always the service was great and the hotel staff are always a pleasure to deal with. Drop off and pick-up at the airport was great!"
D. Arroyo
*****Apr 23, 2026
"I arrived at BWI at 1am. The shuttle came within 15miutes to pick me up and take me directly to my car. For a single older female, it was a great experience."
M. Boyd
****Apr 17, 2026
"Excellent treatment by staff and shuttle service. However there was an issue … while away the license plate was stolen from my van in Microtel’s parking lot. Major hassle plus extra expenses. "
P. Ziska
*****Mar 17, 2026
"As always great service and very convenient, will continue to use Right Way and Microtel Inn BWI Airport Hotel"
D. Arroyo
*****Feb 17, 2026
"Great Timely, Professional service. Very Friendly staff."
T. Byer
*****Feb 17, 2026
"Friendly, easy to find, prompt pick up at airport "
J. CHUBB
****Feb 16, 2026
"When we arrived the driver was very prompt and efficient. When we called, when we got back , the number in the text rang and rang and nobody answered. We had to call the hotel front desk to speak to a person. After the call was made we waited about 30 minutes for our pickup. When the guy arrived to pick us up he said he couldn't leave because he was the only one covering the front desk. Other than that it was very efficient and we saved about 30.00 going through this company and definitely will use them again."
D. Hoover
****Feb 15, 2026
"Easy way to park for trips from BWI. The only knock is that they seem to have only one individual on staff doing not only the shuttle service, but manning the hotel desk as well. Otherwise, they were friendly and easy to use."
B. Strain
****Jan 27, 2026
"Driver/front desk associate is so over worked making for a possible long wait for the shuttle Good service though "
V. Layton
*****Jan 27, 2026
"I was very happy with my parking arrangements. It was very reasonable (way below airport long term parking rates) and convenient (only 10 mins from the airport). The shuttle driver was prompt and friendly and got me to and back from the airport without any delays. I would do it again for my next long adventure."
V. Beaver
*****Jan 27, 2026
"Microtel Inn BWI Airport Hotel is the best place to park when traveling out of BWI. The employees are always very polite and accommodating. I will always use them when flying out of BWI."
D. Arroyo
*****Jan 14, 2026
"Easy place to park. The staff was very helpful and the shuttle was clearly on schedule. We had a great experience with their service"
P. Garcia-Ojeda
*****Jan 1, 2026
"It is ok, but the last time pick up my car on 21 December 2025, I found a little scratch at passenger back side bumper."
M. Haider
*****Dec 30, 2025
"I would use Microtel Inn hotel again. Staff was responsive and friendly. "
S. Webb
*****Dec 19, 2025
"This was actually my first time using this location near BWI and I was unsure of what to expect. From the time I arrived and made contact with the staff I was pleasantly greeted and in my somewhat hurried state to get to BWI was quickly attended to by the staff. Sign in was seamless and as promised we were on our way in minutes to the airport. The ride was pleasant and very conversational. I'm very pleased that we didn't get any strange looks because I travel with a service dog. Staff was very accommodating with my dog.
Upon our return a few days later, the shuttle showed up in less that 10 minutes. Again the driver was courteous and insisted on grabbing the bags even though his hand was wrapped from an apparent injury. It was a seamless, flawless, and amazing experience. Wish I had gotten their names..."
J. Graham
*****Dec 18, 2025
"Convenient to the airport. Staff are friendly."
T. Bragg
*****Nov 13, 2025
"Great place to park for the airport. Easy, convenient, affordable. "
D. Wehage
*****Oct 22, 2025
"Service was great and the hotel staff are always great to work with."
D. Arroyo
*****Oct 8, 2025
"Excellent service. I will use the facility again."
Z. Mukul
*****Oct 1, 2025
"excellence service. On time pick up and drop off."
Z. Mukul
*****Oct 1, 2025
"Definitely would book here again. Efficient and friendly team "
V. Talley
*****Sep 24, 2025
"Excellence service. On time drop off and pickup."
Z. Mukul
*****Sep 14, 2025
"Urgent travel to Oregon on short notice brought us to
Microtel Inn BWI Airport Hotel.
Check-in was easy and the ride to the departures terminal was quick.
Our return got us into BWI after midnight, but the phone call to the front desk was answered immediately and the shuttle came to collect us promptly.
The Microtel Inn BWI Airport Hotel staff were very helpful and friendly.
We look forward to using the Microtel Inn for future flights out of BWI.
jeb / So MD 09.09.2025"
J. Balz
*****Sep 10, 2025
"Exellence drop off and pick up service. Happy with their service."
Z. Mukul
*****Sep 5, 2025
"Upon arriving at Microtel, (great directions, I always get lost but not this time)! I went to Libby and gave them my email with confirmation. They proceeded to give me a tag to put on my dash and told me where to park. I left my luggage on sidewalk so I didn’t have to bring it back with me. I had my ride to airport as soon as I parked my vehicle. Pickup was a breeze as well. I picked up luggage, went outside and called. I gave him my location at pickup and he told me her would be there within 20 minutes and he was. I was helped with getting my luggage in and out of the vehicle both times. Great service from beginning to end. Will use this again! "
N. Smith
*****Aug 25, 2025
"Convenient to the airport. Shuttle service is excellent."
T. Bragg
*****Aug 20, 2025
"Excellence service. On time drop off to the airport and on time pick up."
Z. Mukul
*****Aug 6, 2025
"Excellent service. On time drop off and on time pick up."
Z. Mukul
*****Jul 27, 2025
"Everything was perfect. The facility was neat and well maintained. The staff was wonderful. Drop off and pickup was seamless. I will use again. Thank you "
H. Friner
*****Jul 23, 2025
"On time drop off and pick up. Excellent service."
Z. Mukul
*****Jul 17, 2025
"Microtel team was very helpful supporting our transportation and parking "
R. Victor
*****Jul 14, 2025
"Very convenient. The shuttle was ontime. Excellent parking option."
A. Camacho
*****Jul 9, 2025
"The location is great, the service and timing of the shuttle is fantastic. Easy process and money saved."
J. VanSpriell
*****Jul 7, 2025
"Amables y nos buscaron rápido al aeropuerto "
V. Baez
*****Jul 4, 2025
"Thank you for a great experience"
L. Lee
*****Jul 2, 2025
"So easy to use and everyone was so nice! I will never use anyone else when parking at BWI"
A. Leighow